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Hosted PBX- 6 Advantages & Benefits

By Debjit on March 4th, 2015 

Hosted Private Branch Exchange (PBX) offers numerous advantages for business owners. By choosing hosted PBX system, business owners will not have to worry about buying and installing any major equipment.

Choosing a Phone System 

Choosing a telephone system may actually be the most vital technology decision a small business owner must make. Selecting the wrong type of telephone system for your business could be a disaster. Private Branch eXchange (PBX) offers several benefits. With a hosted PBX, business owners do not have to invest in on-premise telephone systems, though they may have to purchase new internet protocol (IP) phone sets.

Hosted PBX System

Hosted PBX System

As a small business owner, you will need to be very careful when choosing a hosted service provider. Many hosts boast of providing great service, but end up not living up to the promises that they make. You will need to carry out some research to ensure that you choose the best PBX host.

Here are some of the obvious benefits of hosted PBX:

Reduce Total Cost of Ownership

You get to save money from the get go on monthly communication service rates. You can bid farewell to traditional telephone lines, because with a hosted PBX UK system, you will need internet data connection and VoIP-ready handsets. You will not need any pricey or complicated phone boxes or systems.

Little Information Technology Support is Required

The rather complex conventional telephone systems typically sit somewhere inconspicuous and will require IT support. However, the hosted PBX requires little IT support. You do not even need to have some special training in order to use the system. Adding other users is a fast and easy process; you can also enable other valuable features without employing the need for additional staff or support.

No Capital Investment

You will be glad to know that you can save extra revenue to invest towards the development of your business. Aside from shelling out some money to get the phones, you do not have to worry about shelling out huge sums on equipment that will depreciate over a period of time. The hosted PBX system has an affordable monthly charge that you have to pay to get access to the features that will significantly enhance productivity.

Continuity of your Business is Assured

Get back-up for your business, even after a major catastrophe like hurricanes, fires, earthquakes, or floods. The ability for members of your staff to work from anywhere will ensure that your company keeps being in business all through the year.

Easily Scale Up and Down Highly flexible technologies offer you the opportunity to fulfill your company’s business projections whether it is 2 or 5 years in the future. If you are opening a new office branch and you require remote communication, you will be thrilled to know that it hosted PBX systems are easy to scale up without disrupting your business.

Added Functionalities

As soon as you view all of the functionalities and add advanced features offered by hosted PBX VoIP systems, you will be greatly impressed by the considerable impact functionalities can have on your business. You will also be glad to know that you can choose to activate only the features that will be beneficial to your business and increase your company’s productivity.

Increase Productivity Anywhere

It is near impossible to take your business to the next level, when you are stuck to convention. Many seasoned business owners know that there is no ball and chain for small business owners quite like the conventional desk telephone. A reliable and reputable VoIP is the perfect solution for emerging and exiting labor force that require constant connectivity to clients/customers and productivity from anywhere and at anytime.

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Hosted PBX- 6 Advantages & Benefits was originally published on on December 17, 2013 - 8:22 am (Indian Standard Time)